All transactions are processed securely. Clients may choose to pay upfront or after the service is completed, depending on the agreement. Payment options include a deposit or full payment at booking for rental services. We utilize trusted payment gateways such as Stripe, PayPal, and other PCI-compliant processors to ensure your financial information is protected.
Cancellation and refund terms are always clearly stated at the time of booking or contract signing. Eligibility for refunds may vary based on the type of service and the notice period provided. We encourage all clients to review the policies carefully prior to confirming any booking or service agreement.
For convenience, contracts may be signed electronically using secure services like DocuSign or similar platforms. Electronic signatures are legally binding and carry the same weight as physical signatures, ensuring a smooth and efficient contracting process.
Additional services such as fridge cleaning, oven cleaning, and laundry are available upon request. These are considered optional add-ons and will incur extra charges. All pricing for add-ons will be disclosed before finalizing the service confirmation, ensuring complete transparency.
We accept secure online payments through Stripe, PayPal, and other integrated payment processors. All payment methods adhere to strict security standards to safeguard your personal and financial data.